In my book, Everyone Communicates, Few Connect: What the Most Effective People Do Differently, I share one of the most overlooked aspects of leadership. If you’ve read the book, you know where I’m going, but if you haven’t read the book, let me tell you—you don’t want to miss this thought.

In fact, it’s the one thing that makes or breaks a leader, and it’s worth sharing again, so here we go:

Connection.

Leaders cannot succeed in life without communicating effectively. It’s not enough for them to just work hard; it’s not enough to do a great job. To be successful, you must learn how to really communicate with others, and that means learning how to connect with them.